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Store Finder Chatbot

Help Customers Find the Nearest Store Instantly

Locate nearby outlets.

Retail & E-Commerce Category
Kriatix Creator
50 Pages
423 Downloads
English Language

The Store Finder Chatbot by Kriatix enables customers to quickly locate nearby stores using simple conversational queries. It removes friction from store discovery by providing accurate location details, timings, and directions without browsing maps or long lists.

Whether you operate a few outlets or hundreds of locations, this chatbot brings clarity and speed to in-store discovery.

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What Is the Store Finder Chatbot?

The Store Finder Chatbot is a ready-to-use conversational assistant that helps users locate physical stores based on city, area, PIN code, or proximity. It instantly responds with store addresses, operating hours, contact details, and directions.

It ensures customers always know where and how to find your nearest store.

Who Is It For?

Role How They Benefit
Retail Customers Find nearby stores without effort
Customer Support Teams Reduce store-location queries
Sales Teams Drive footfall to physical locations
Operations Teams Maintain consistent store information
Founders & CXOs Improve offline conversion and CX

Key Features

  • Conversational store search
  • Location-based store discovery
  • Search by city, area, or PIN code
  • Store address, timings, and contact details
  • Nearest-store recommendations
  • Support for multiple locations and regions
  • Role-based access and controls

Benefits

  • Reduce friction in store discovery
  • Improve walk-in traffic and conversions
  • Lower support workload for location queries
  • Ensure accurate and consistent store data
  • Enhance omnichannel customer experience
  • Scale store discovery across regions easily

How It Works

  • User Asks a Location Query – City, area, or nearby request
  • Identify Nearest Stores – Match based on location logic
  • Display Store Details – Address, hours, and contact info
  • Guide the Customer – Help them choose the right outlet
  • Track Interactions – Monitor store search behavior

Add-ons & Integrations

  • Branch Finder Assistant
  • Customer Support Chatbot
  • Maps & Location Services
  • CRM & Customer Profile Systems
  • API access for store databases

Deployment & Access

  • Web and in-app chat interfaces
  • Cloud-hosted or on-premise deployment
  • Secure location data handling
  • Enterprise-grade access controls

What Our Partners Are Saying

Frequently Asked Questions

Can users search stores by city or PIN code?

Yes. Searches can be done using city, area, or PIN code.

Does it show store timings and contact details?

Yes. Each response includes hours and contact information.

Can it support multiple store locations?

Yes. It scales easily across regions and cities.

Can store details be updated centrally?

Yes. Store data can be managed and updated in one place.

Is customer location data secure?

Yes. Enterprise-grade security and access controls are applied.

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