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Review Analyzer Dashboard

Understand What Customers Really Think At Scale

Summarize customer feedback.

Retail & E-Commerce Category
kriatix Creator
30 Pages
400 Downloads
English Language

The Review Analyzer Dashboard by Kriatix helps businesses analyze customer reviews across channels and turn unstructured feedback into clear insights. It identifies sentiment, recurring themes, and key drivers of satisfaction or dissatisfaction so teams can act with precision.

Built for visibility and speed, it transforms scattered reviews into a single source of truth.

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What Is the Review Analyzer Dashboard?

The Review Analyzer Dashboard is a centralized analytics interface that processes customer reviews from multiple sources and presents them as structured insights. It highlights sentiment trends, common issues, and product or service strengths, helping teams prioritize improvements without manual reading.

The dashboard adapts to different industries, review platforms, and analysis needs.

Who Is It For?

Role How They Benefit
Product Teams Identify feature gaps and improvement areas
Customer Experience Teams Track satisfaction drivers and pain points
Marketing Teams Understand brand perception
Operations Teams Detect recurring service issues
Founders & CXOs Get a clear view of customer sentiment

Key Features

  • Aggregation of reviews from multiple sources
  • Sentiment analysis across positive, neutral, and negative reviews
  • Theme and keyword extraction
  • Trend analysis over time
  • Filters by product, channel, or rating
  • Visual charts and insight summaries
  • Export-ready review reports

Benefits

  • Eliminate manual review analysis
  • Quickly spot recurring customer issues
  • Measure sentiment trends over time
  • Improve products and services with evidence
  • Strengthen brand and customer trust
  • Enable faster, data-backed decisions

How It Works

  1. Ingest Reviews – Collect reviews from supported platforms
  2. Analyze Sentiment – Classify reviews by tone and emotion
  3. Extract Themes – Identify common topics and keywords
  4. Track Trends – Monitor changes across time periods
  5. Act on Insights – Share findings and drive improvements

Add-ons & Integrations

  • Customer Feedback Dashboard
  • Sentiment Analysis Module
  • Product FAQ Chatbot
  • CRM & Support Systems
  • API access for review platforms

Deployment & Access

  • Web-based analytics dashboard
  • Cloud or on-premise deployment
  • Secure data handling
  • Role-based access and permissions

What Our Partners Are Saying

Frequently Asked Questions

What review sources are supported?

The dashboard supports reviews from multiple online and internal sources.

Does it analyze sentiment automatically?

Yes. Reviews are automatically classified by sentiment.

Can insights be filtered by product or channel?

Yes. Filters allow focused analysis by product, rating, or source.

Can reports be exported?

Yes. Review summaries and analytics can be downloaded.

Is customer data handled securely?

Yes. Enterprise-grade security and access controls are applied.

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