Customer Onboarding & KYC Automation
Simplify Customer Verification and Account Opening
Automate end-to-end KYC, identity verification, and onboarding with Kriatix’s AI-based KYC Automation Workflow.
See Customer Onboarding & KYC Automation In Action
The Customer Onboarding & KYC Automation Workflow accelerates customer acquisition by digitizing identity verification, form filling, and approval routing. It uses OCR to extract data from KYC documents, AI to validate details, and workflow triggers to approve or reject applications automatically. This eliminates manual errors, ensures compliance, and improves customer experience.
🔹 AI-based identity verification and document matching
🔹 OCR-powered data extraction from KYC documents
🔹 Automated approval routing and notifications
What Is the Customer Onboarding & KYC Automation Workflow?
This workflow replaces manual KYC with an intelligent, automated verification process. It reads IDs (PAN, Aadhaar, passport, etc.), matches them against databases, and validates photo or signature authenticity. It then triggers an automated onboarding flow with audit-ready records.
Who Is It For?
| Role | How They Benefit |
|---|---|
| FinTech & Banking Teams | Speed up customer acquisition and reduce drop-offs |
| Compliance Officers | Ensure adherence to KYC and AML norms |
| Operations Teams | Eliminate manual document handling |
| Developers | Embed eKYC APIs into onboarding workflows |
| CX Managers | Deliver a smooth and fast onboarding journey |
Key Features
- OCR Extraction Engine: Reads and parses PAN, Aadhaar, and other IDs.
- Face Match & Verification: Confirms live photo vs ID photo match.
- AML & Sanction Screening: Cross-checks with regulatory watchlists.
- Workflow Approval Builder: Triggers onboarding or escalation automatically.
Benefits
- Reduce KYC verification time by 90%
- Maintain regulatory compliance effortlessly
- Improve customer satisfaction with instant onboarding
- Eliminate paperwork and manual review errors
- Scale KYC processing without additional staff
How It Works
- Connect APIs for ID verification and AML databases.
- Configure data extraction and matching templates.
- Deploy workflow on onboarding portals or mobile apps.
- Track onboarding status via a centralized dashboard.
Add-ons & Integrations
- Verification APIs: Digilocker, UIDAI, NSDL, Karza
- Core Systems: CRM, LMS, or FinTech app backend
- Storage: AWS S3, Azure Blob, or internal database
Deployment & Access
- SaaS, on-premise, or hybrid deployment
- Admin dashboard for compliance monitoring
- End-to-end data encryption and audit logging
What Our Partners Are Saying
"Company AI-powered interfaces have been praised for their usability ,Through exhaustive research and advanced automation, Kriatix made the application fluid, accessible, and future-ready for all users. The team adapted quickly to deliver complex AI-driven tasks and independently developed creative, detailed solutions. Their AI chatbot services stood out in particular — seamlessly integrating conversational AI that enhanced user engagement and streamlined support."
Amit Kumar
Co-Founder, Venture Transform Strategy Consulting LLP
"Kriatix.ai delivered the AI-powered application on time, leveraging Agile methodology to ensure flexibility and efficiency. The team conducted bi-weekly demos, keeping the project transparent and aligned with our goals. Using Jira, GitHub, and Slack, they maintained flawless communication and streamlined project management.Their integration of AI chatbots for real-time feedback loops accelerated our release cycle by nearly 25% and reduced manual validation efforts by 40%, resulting in a smoother, faster, and higher-quality delivery."
Sumit Kumar
CEO, HImalayan Basket Private Limiteds
"The AI-powered website delivered by Kriatix.ai is both visually appealing and high-performing they built a website that not only impressed us with its sleek design but also outperformed our expectations in speed and functionality. Their team worked as true partners—creative, experienced, and highly attentive to every detail.By integrating AI personalization and intelligent chatbots, the website now adapts to user behavior in real time, leading to a 35% increase in engagement and a 25% reduction in support queries."
Sneha Das
CEO, Ittisa
"Kriatix.ai completed the deliverables with excellence, often going the extra mile by suggesting AI-driven alternatives to our change requests. The workflow was seamless, with the team being timely and proactive in addressing every issue. They set realistic expectations, built intelligent automation into our processes, and delivered results with superb quality.Their AI chatbot integration not only streamlined support but also improved responsiveness, ensuring our users always received accurate and instant assistance."
Gururaj Mahale
Director of Growth Marketing, SYNERGOS
Frequently Asked Questions
Does it support video KYC?
Yes. Video-based verification can be enabled with face match checks.
Is it RBI and SEBI compliant?
Yes. It adheres to current KYC and AML guidelines.
Can it integrate with multiple KYC providers?
Yes. Multiple API sources can be configured for redundancy.
How secure is user data?
Fully encrypted and stored following ISO 27001 standards.
Does it work for both individual and corporate KYC?
Yes. It supports both personal and business account verification.
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