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Appointment Confirmation Bot

Automate Appointment Confirmations & Reduce No-Shows

AI bot to confirm appointments

Sales / Marketing / CRM Category
Kriatix Creator
46 Pages
387 Downloads
English Language

The Appointment Confirmation Bot by Kriatix is an AI-powered solution designed to automatically confirm, remind, reschedule, or cancel appointments across multiple channels. From healthcare and salons to sales teams and service businesses, this bot ensures every appointment is acknowledged, confirmed, and followed up—without manual effort.

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What Is the Appointment Confirmation Bot?

The Appointment Confirmation Bot is a ready-to-deploy AI assistant that engages customers before their scheduled appointments. It sends automated confirmation messages, handles responses like Yes, No, or Reschedule, updates appointment status in real time, and reduces missed appointments through smart reminders and follow-ups.

Who Is It For?

Role How They Benefit
Healthcare Providers Reduce patient no-shows and last-minute cancellations
Sales Teams Confirm meetings automatically and save rep time
Service Businesses Manage bookings at scale with zero manual follow-up
Customer Support Teams Eliminate appointment confirmation calls
Operations Managers Improve scheduling accuracy and utilization

Key Features

  • Automated appointment confirmation via chat, SMS, or email
  • Smart response handling (Confirm, Cancel, Reschedule)
  • Multi-reminder workflows before appointments
  • Real-time appointment status updates
  • Custom message templates and branding
  • Two-way conversational AI
  • Time-zone–aware scheduling support

Benefits

  • Reduce no-shows and missed appointments
  • Save staff time on manual confirmations
  • Improve customer experience with instant responses
  • Maintain accurate appointment records
  • Scale appointment handling without added overhead
  • Ensure consistent follow-ups across all bookings

How It Works

  • Connect Your Calendar – Sync appointments from your booking system
  • Send Confirmation Messages – Bot reaches out automatically
  • Capture Customer Response – Confirm, cancel, or reschedule
  • Update Appointment Status – Changes reflected instantly
  • Trigger Reminders – Automated follow-ups before the appointment

Add-ons & Integrations

  • Calendar systems (Google, Outlook, Calendly)
  • CRM and scheduling platforms
  • WhatsApp, SMS, Email, and Web chat
  • Analytics & no-show reporting
  • Zapier and third-party app connectors

Deployment & Access

  • Web-based management dashboard
  • Cloud-hosted or On-Premise deployment
  • Multi-channel customer engagement
  • Fully white-labeled for enterprise use

What Our Partners Are Saying

Frequently Asked Questions

Can the bot handle rescheduling automatically?

Yes, it can guide users through rescheduling and update the calendar in real time.

Which channels does the bot support?

It supports chat, SMS, email, and messaging platforms like WhatsApp.

Can messages be customized for my brand?

Absolutely. All messages, tone, and branding are fully customizable.

Does it work across different time zones?

Yes, the bot automatically adjusts messaging based on user time zones.

Can it integrate with existing booking systems?

Yes, it integrates with most popular calendar and scheduling tools.

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