The Product Feedback Collector by Kriatix is an AI-powered solution designed to help businesses gather, manage, and analyze customer feedback across products, features, and touchpoints—all from a centralized dashboard. Whether you’re launching a new feature or improving an existing product, this tool turns customer voices into actionable insights.
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What Is the Product Feedback Collector?
The Product Feedback Collector is a ready-to-use yet fully customizable system that enables teams to capture feedback through multiple channels, organize responses, and analyze sentiment and trends. Built on the Kriatix AI platform, it helps you make data-driven product decisions without complex development or manual processes.
Who Is It For?
| Role |
How They Benefit |
| Product Managers |
Validate features and prioritize roadmap decisions |
| UX/UI Teams |
Identify usability issues and improve experience |
| Customer Support Teams |
Track recurring issues and customer pain points |
| Marketing Teams |
Understand customer sentiment and positioning |
| Founders & Leadership |
Make strategic decisions backed by real feedback |
Key Features
• Multi-channel feedback collection (forms, links, in-app, email)
• Customizable feedback forms and surveys
• AI-powered sentiment analysis
• Feature request and issue tagging
• Centralized feedback dashboard
• User-level and product-level feedback tracking
• Role-based access and permission controls
Benefits
• Capture customer insights across every touchpoint
• Understand customer sentiment at scale
• Prioritize features based on real user demand
• Reduce guesswork in product decision-making
• Improve customer satisfaction and retention
• Respond faster to feedback and market changes
How It Works
• Create Feedback Forms – Design custom forms for products or features
• Share Across Channels – Embed or distribute via links, email, or in-app
• Collect Responses – Gather feedback in real time
• Analyze Insights – View sentiment, trends, and tags
• Take Action – Prioritize improvements and close the loop with users
Add-ons & Integrations
• AI Sentiment Analysis Engine
• Product Analytics Dashboard
• Slack and Microsoft Teams alerts
• Email and in-app feedback widgets
• Zapier integration
Deployment & Access
• Web and mobile-friendly interfaces
• Cloud-hosted or on-premise deployment
• Fully white-labeled for enterprise use