Call Summary Dashboard
Analyze, Track, and Optimize Your Calls in One Place
Track & analyze calls with AI
See (Call Summary Dashboard) In Action
The Call Summary Dashboard by Kriatix is an AI-powered solution that helps your business track, summarize, and analyze all customer interactions across calls. Whether you’re a sales rep, manager, or operations team, this dashboard provides actionable insights and improves communication efficiency.
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What Is the Call Summary Dashboard?
The Call Summary Dashboard is a ready-to-use yet fully customizable solution designed to simplify call tracking and analysis. Powered by AI, it automatically generates summaries, identifies key topics, tracks call durations, and measures sentiment to help teams act on insights quickly.
Who Is It For?
| Role | How They Benefit |
|---|---|
| Sales Teams | Review call summaries quickly and follow up effectively |
| Customer Support Teams | Track conversations and improve response quality |
| Team Leads & Managers | Monitor team performance and call KPIs |
| Operations Teams | Identify trends and improve processes |
| Product Managers | Capture user feedback directly from calls |
Key Features
- AI-generated call summaries
- Sentiment analysis & keyword highlights
- Call duration & frequency tracking
- Follow-up task and reminder automation
- Activity log and call notes for every client
- Role-based access and data visibility controls
Benefits
- Centralize all call data in one dashboard
- Improve response times and client engagement
- Automate repetitive note-taking and reporting
- Track team performance and customer satisfaction
- Integrate with email, CRM, or third-party apps
- Access anytime on web or mobile devices
How It Works
- Connect Your Call Sources – Integrate with phone systems or VOIP apps
- Track Calls Automatically – Dashboard logs all inbound/outbound calls
- Generate Summaries – AI creates key points, topics, and sentiment
- Assign Follow-Ups – Trigger tasks and reminders directly from the dashboard
- Analyze Insights – Monitor trends, KPIs, and call efficiency
Add-ons & Integrations
- AI Sentiment Analyzer
- Advanced Call Analytics
- Gmail & Outlook Sync
- Slack, Teams, WhatsApp connectors
- Zapier Integration
Deployment & Access
- Web, Mobile, and Tablet interfaces
- SaaS (cloud-hosted) or On-Premise deployment
- Fully white-labeled for enterprise clients
What Our Partners Are Saying
"Company AI-powered interfaces have been praised for their usability ,Through exhaustive research and advanced automation, Kriatix made the application fluid, accessible, and future-ready for all users. The team adapted quickly to deliver complex AI-driven tasks and independently developed creative, detailed solutions. Their AI chatbot services stood out in particular — seamlessly integrating conversational AI that enhanced user engagement and streamlined support."
Amit Kumar
Co-Founder, Venture Transform Strategy Consulting LLP
"Kriatix.ai delivered the AI-powered application on time, leveraging Agile methodology to ensure flexibility and efficiency. The team conducted bi-weekly demos, keeping the project transparent and aligned with our goals. Using Jira, GitHub, and Slack, they maintained flawless communication and streamlined project management.Their integration of AI chatbots for real-time feedback loops accelerated our release cycle by nearly 25% and reduced manual validation efforts by 40%, resulting in a smoother, faster, and higher-quality delivery."
Sumit Kumar
CEO, HImalayan Basket Private Limiteds
"The AI-powered website delivered by Kriatix.ai is both visually appealing and high-performing they built a website that not only impressed us with its sleek design but also outperformed our expectations in speed and functionality. Their team worked as true partners—creative, experienced, and highly attentive to every detail.By integrating AI personalization and intelligent chatbots, the website now adapts to user behavior in real time, leading to a 35% increase in engagement and a 25% reduction in support queries."
Sneha Das
CEO, Ittisa
"Kriatix.ai completed the deliverables with excellence, often going the extra mile by suggesting AI-driven alternatives to our change requests. The workflow was seamless, with the team being timely and proactive in addressing every issue. They set realistic expectations, built intelligent automation into our processes, and delivered results with superb quality.Their AI chatbot integration not only streamlined support but also improved responsiveness, ensuring our users always received accurate and instant assistance."
Gururaj Mahale
Director of Growth Marketing, SYNERGOS
Frequently Asked Questions
Can I integrate this dashboard with my existing CRM?
Yes, it supports integrations with most CRM platforms and communication tools.
Does it summarize calls in real-time?
Yes, AI-generated summaries are available immediately after each call.
Can I track team performance?
Absolutely, you can monitor KPIs, call frequency, and quality metrics for your team.
Is the dashboard secure for sensitive calls?
Yes, it offers role-based access controls and secure data storage.
Can I customize the summary reports?
Yes, reports can be tailored to your business needs and exported in multiple formats.
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