Client Communication Logger
Track, Organize & Audit Every Client Interaction in One Place
Log messages automatically
See (Client Communication Logger) In Action
The Client Communication Logger App by Kriatix is an AI-powered solution designed to capture, organize, and analyze all client communications across channels. From emails and calls to meetings and chats, this app ensures complete visibility, compliance, and continuity in every client relationship—no matter the team size or industry.
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What Is the Client Communication Logger App?
The Client Communication Logger App is a ready-to-use, fully customizable system that records and centralizes all client interactions automatically or manually. Built on the Kriatix AI platform, it helps teams maintain accurate communication histories, improve collaboration, ensure compliance, and deliver consistent client experiences—all from a single dashboard.
Who Is It For?
| Role | How They Benefit |
|---|---|
| Sales Teams | Maintain complete conversation history for every deal |
| Customer Support Teams | Resolve issues faster with full interaction context |
| Account Managers | Deliver personalized experiences with communication insights |
| Compliance Teams | Maintain audit-ready communication logs |
| Leadership Teams | Gain visibility into client engagement patterns |
Key Features
- Centralized communication timeline per client
- Email, call, meeting, and note logging
- Manual and automated interaction capture
- Internal notes and tagging
- AI-powered sentiment and trend insights (optional add-on)
- Searchable communication records
- Role-based access and permissions
- Secure data storage and audit trails
Benefits
- Never lose track of client conversations
- Improve team collaboration with shared visibility
- Ensure compliance and audit readiness
- Deliver consistent and informed client experiences
- Reduce miscommunication across teams
- Access communication history anytime, anywhere
How It Works
- Connect Channels – Sync email, call logs, or messaging platforms
- Log Interactions – Automatically or manually capture conversations
- Organize Records – Tag, categorize, and attach notes
- Collaborate Internally – Share context across teams securely
- Analyze Engagement – Monitor trends, sentiment, and response quality
Add-ons & Integrations
- AI Sentiment Analysis Engine
- Client Engagement Analytics Dashboard
- Gmail & Outlook Integration
- Slack, Microsoft Teams, WhatsApp Connectors
- Zapier Integration
Deployment & Access
- Web, Mobile, and Tablet access
- SaaS (cloud-hosted) or On-Premise deployment
- Fully white-labeled for enterprise use
What Our Partners Are Saying
"Company AI-powered interfaces have been praised for their usability ,Through exhaustive research and advanced automation, Kriatix made the application fluid, accessible, and future-ready for all users. The team adapted quickly to deliver complex AI-driven tasks and independently developed creative, detailed solutions. Their AI chatbot services stood out in particular — seamlessly integrating conversational AI that enhanced user engagement and streamlined support."
Amit Kumar
Co-Founder, Venture Transform Strategy Consulting LLP
"Kriatix.ai delivered the AI-powered application on time, leveraging Agile methodology to ensure flexibility and efficiency. The team conducted bi-weekly demos, keeping the project transparent and aligned with our goals. Using Jira, GitHub, and Slack, they maintained flawless communication and streamlined project management.Their integration of AI chatbots for real-time feedback loops accelerated our release cycle by nearly 25% and reduced manual validation efforts by 40%, resulting in a smoother, faster, and higher-quality delivery."
Sumit Kumar
CEO, HImalayan Basket Private Limiteds
"The AI-powered website delivered by Kriatix.ai is both visually appealing and high-performing they built a website that not only impressed us with its sleek design but also outperformed our expectations in speed and functionality. Their team worked as true partners—creative, experienced, and highly attentive to every detail.By integrating AI personalization and intelligent chatbots, the website now adapts to user behavior in real time, leading to a 35% increase in engagement and a 25% reduction in support queries."
Sneha Das
CEO, Ittisa
"Kriatix.ai completed the deliverables with excellence, often going the extra mile by suggesting AI-driven alternatives to our change requests. The workflow was seamless, with the team being timely and proactive in addressing every issue. They set realistic expectations, built intelligent automation into our processes, and delivered results with superb quality.Their AI chatbot integration not only streamlined support but also improved responsiveness, ensuring our users always received accurate and instant assistance."
Gururaj Mahale
Director of Growth Marketing, SYNERGOS
Frequently Asked Questions
Does the app automatically log client communications?
Yes, supported channels can be synced to automatically capture interactions.
Can internal notes be hidden from clients?
Absolutely. Internal notes are visible only to authorized team members.
Is the communication data searchable?
Yes, all logs are fully searchable by client, date, channel, or keyword.
Can this be used for compliance and audits?
Yes, the app maintains secure, timestamped logs suitable for audits.
Does it integrate with existing CRM systems?
Yes, it can integrate with CRMs and third-party tools via connectors.
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