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Branch Finder Assistant

Help Users Find the Right Branch Instantly

Chat-based locator for nearest branches.

FinTech & Banking Category
kriatix Creator
45 Pages
411 Downloads
English Language

The Branch Finder Assistant by Kriatix enables customers and internal teams to quickly locate the nearest or most relevant branch based on location, services, or availability. It removes friction from branch discovery and improves customer experience across digital touchpoints.

Built for accuracy and ease of use, it ensures users get the right information in seconds.

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What Is the Branch Finder Assistant?

The Branch Finder Assistant is an intelligent location-based assistant that helps users search for branches using simple queries such as city, area, PIN code, or service type. It provides clear details like address, contact info, working hours, and available services.

The assistant works seamlessly across web, mobile, and in-app experiences.

Who Is It For?

Role How They Benefit
Customers Find nearby branches quickly
Customer Support Teams Reduce branch-related queries
Operations Teams Ensure consistent branch information
Sales Teams Guide customers to the right location
Founders & CXOs Improve customer access and satisfaction

Key Features

  • Location-based branch search
  • Search by city, area, or PIN code
  • Service-wise branch filtering
  • Branch details including address and timings
  • Contact information visibility
  • Interactive and conversational search
  • Centralized branch data management

Benefits

  • Reduce customer effort in finding branches
  • Improve walk-in and service experience
  • Lower support query volume
  • Ensure consistent and accurate branch data
  • Enhance digital customer journeys
  • Scale branch discovery across channels

How It Works

  1. Ingest Branch Data – Add branch locations and services

  2. Enable Search Queries – Configure location and service filters

  3. User Asks a Query – Enter location or service requirement

  4. Assistant Finds Matches – Identify relevant branches instantly

  5. Display Details – Share address, contact, and hours

Add-ons & Integrations

  • Customer Support Chatbot
  • Appointment Scheduling Module
  • CRM & Customer Profile Systems
  • Maps & Location Services
  • API access for internal platforms

Deployment & Access

  • Web, mobile, and in-app interfaces
  • Cloud or on-premise deployment
  • Secure data handling
  • Role-based access controls

What Our Partners Are Saying

Frequently Asked Questions

Can users search branches by services offered?

Yes. Branches can be filtered based on available services.

Does it support multiple cities and regions?

Yes. It can manage and search branches across regions.

Can branch details be updated easily?

Yes. Branch data can be centrally managed and updated.

Does it show working hours and contact details?

Yes. Full branch information is displayed in responses.

Can it be embedded into apps or websites?

Yes. The assistant can be deployed across digital channels.

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