Patient Feedback Collector
Capture, Analyze & Act on Patient Feedback Seamlessly
Smart patient feedback management
See (Patient Feedback Collector) In Action
The Patient Feedback Collector App by Kriatix is an AI-powered solution designed to help healthcare providers, clinics, hospitals, and wellness centers collect real-time patient feedback across multiple touchpoints. From post-visit surveys to service quality insights, this app helps you improve patient experience, satisfaction, and care outcomes—all from one centralized dashboard.
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What Is the Patient Feedback Collector App?
The Patient Feedback Collector App is a ready-to-use and fully customizable solution that enables healthcare organizations to gather structured and unstructured patient feedback efficiently. Built on the Kriatix AI platform, it allows you to design surveys, automate feedback collection, analyze sentiment, and generate actionable insights without complex development.
Who Is It For?
| Role | How They Benefit |
|---|---|
| Hospitals & Clinics | Improve patient satisfaction and care quality |
| Healthcare Administrators | Monitor service performance across departments |
| Doctors & Care Teams | Receive actionable patient insights |
| Quality & Compliance Teams | Track patient experience metrics |
| Diagnostic & Wellness Centers | Collect post-visit and service feedback |
Key Features
- Customizable patient feedback surveys
- Multi-channel collection (SMS, email, web, QR)
- Automated feedback triggers post-visit
- AI-powered sentiment and trend analysis
- Real-time dashboards and reports
- Anonymous feedback option
- Role-based access and data security controls
Benefits
- Improve patient satisfaction and trust
- Identify service gaps and improvement areas
- Make data-driven decisions for better care
- Automate feedback collection workflows
- Monitor patient experience in real time
- Ensure compliance with healthcare standards
How It Works
- Create Feedback Forms – Design surveys tailored to services or departments
- Trigger Feedback Collection – Automatically send surveys after visits
- Capture Responses – Collect structured and open-ended patient inputs
- Analyze Insights – Use AI to detect sentiment and trends
- Act & Improve – Take corrective actions based on real feedback
Add-ons & Integrations
- AI Sentiment Analysis Engine
- Patient Experience Analytics Dashboard
- EHR / EMR Integration
- SMS & Email Gateway Integration
- CRM & Helpdesk Connectors
- Zapier Integration
Deployment & Access
- Web, Mobile, and Tablet interfaces
- SaaS (cloud-hosted) or On-Premise deployment
- Fully white-labeled for enterprise healthcare providers
What Our Partners Are Saying
"Company AI-powered interfaces have been praised for their usability ,Through exhaustive research and advanced automation, Kriatix made the application fluid, accessible, and future-ready for all users. The team adapted quickly to deliver complex AI-driven tasks and independently developed creative, detailed solutions. Their AI chatbot services stood out in particular — seamlessly integrating conversational AI that enhanced user engagement and streamlined support."
Amit Kumar
Co-Founder, Venture Transform Strategy Consulting LLP
"Kriatix.ai delivered the AI-powered application on time, leveraging Agile methodology to ensure flexibility and efficiency. The team conducted bi-weekly demos, keeping the project transparent and aligned with our goals. Using Jira, GitHub, and Slack, they maintained flawless communication and streamlined project management.Their integration of AI chatbots for real-time feedback loops accelerated our release cycle by nearly 25% and reduced manual validation efforts by 40%, resulting in a smoother, faster, and higher-quality delivery."
Sumit Kumar
CEO, HImalayan Basket Private Limiteds
"The AI-powered website delivered by Kriatix.ai is both visually appealing and high-performing they built a website that not only impressed us with its sleek design but also outperformed our expectations in speed and functionality. Their team worked as true partners—creative, experienced, and highly attentive to every detail.By integrating AI personalization and intelligent chatbots, the website now adapts to user behavior in real time, leading to a 35% increase in engagement and a 25% reduction in support queries."
Sneha Das
CEO, Ittisa
"Kriatix.ai completed the deliverables with excellence, often going the extra mile by suggesting AI-driven alternatives to our change requests. The workflow was seamless, with the team being timely and proactive in addressing every issue. They set realistic expectations, built intelligent automation into our processes, and delivered results with superb quality.Their AI chatbot integration not only streamlined support but also improved responsiveness, ensuring our users always received accurate and instant assistance."
Gururaj Mahale
Director of Growth Marketing, SYNERGOS
Frequently Asked Questions
Can feedback be collected anonymously?
Yes, patients can submit feedback anonymously to encourage honest responses.
Does the app support multiple languages?
Yes, surveys and feedback forms can be configured in multiple languages.
Can feedback be triggered automatically after appointments?
Absolutely. Feedback requests can be automated based on visit completion.
Is patient data secure and compliant?
Yes, the app includes role-based access and healthcare-grade security controls.
Can I customize survey questions for different departments?
Yes, surveys are fully customizable per service, department, or location.
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