Inspection Checklist Mobile Form
Create, Launch, and Analyze Citizen Surveys With Ease
Citizen feedback survey platform
See Citizen Survey Builder In Action
The Citizen Survey Builder by Kriatix is an AI-powered survey creation and analytics solution designed for governments, public sector organizations, and civic bodies to collect structured feedback from citizens. From policy consultations to service satisfaction surveys, it enables faster data-driven decision-making at scale.
🔹 Start Free Trial
🔹 Book a Demo
🔹 Request Pricing
What Is the Citizen Survey Builder?
The Citizen Survey Builder is a configurable survey platform that allows public organizations to design, distribute, and analyze citizen surveys across digital channels. It supports structured questionnaires, multi-language surveys, automated analysis, and real-time insights—helping institutions understand public sentiment and service effectiveness.
Who Is It For?
| Role | How They Benefit |
|---|---|
| Government Departments | Collect structured feedback on policies and programs |
| Municipal Corporations | Measure citizen satisfaction on civic services |
| Public Sector Agencies | Run large-scale consultations and surveys |
| Smart City Teams | Capture data for urban planning decisions |
| Research & Analytics Teams | Access clean, actionable survey insights |
Key Features
- Survey builder with configurable question types
- Multi-language survey support
- Public and authenticated survey access options
- Automated survey distribution links
- Real-time response tracking and analytics
- Sentiment and trend analysis dashboards
- Role-based access and permissions
Benefits
- Capture citizen feedback at scale
- Improve policy and service design using real data
- Reduce manual survey management effort
- Increase citizen participation and transparency
- Analyze responses faster with automated insights
- Support data-backed governance decisions
How It Works
- Design Your Survey – Create questions, logic flows, and languages
- Publish & Share – Distribute surveys via web, portals, or messaging
- Collect Responses – Citizens submit feedback in real time
- Analyze Data – View dashboards, trends, and sentiment
- Act on Insights – Export reports to guide planning and actions
Add-ons & Integrations
- Advanced Analytics Dashboard
- Sentiment & Keyword Analysis
- CRM and Case Management Integration
- Citizen Engagement Platforms
- Data Export (CSV, PDF, API)
Deployment & Access
- Web and Mobile Interfaces
- Cloud-hosted or On-Premise Deployment
- Fully brandable for government and enterprise use
- Secure, compliant data handling
What Our Partners Are Saying
"Company AI-powered interfaces have been praised for their usability ,Through exhaustive research and advanced automation, Kriatix made the application fluid, accessible, and future-ready for all users. The team adapted quickly to deliver complex AI-driven tasks and independently developed creative, detailed solutions. Their AI chatbot services stood out in particular — seamlessly integrating conversational AI that enhanced user engagement and streamlined support."
Amit Kumar
Co-Founder, Venture Transform Strategy Consulting LLP
"Kriatix.ai delivered the AI-powered application on time, leveraging Agile methodology to ensure flexibility and efficiency. The team conducted bi-weekly demos, keeping the project transparent and aligned with our goals. Using Jira, GitHub, and Slack, they maintained flawless communication and streamlined project management.Their integration of AI chatbots for real-time feedback loops accelerated our release cycle by nearly 25% and reduced manual validation efforts by 40%, resulting in a smoother, faster, and higher-quality delivery."
Sumit Kumar
CEO, HImalayan Basket Private Limiteds
"The AI-powered website delivered by Kriatix.ai is both visually appealing and high-performing they built a website that not only impressed us with its sleek design but also outperformed our expectations in speed and functionality. Their team worked as true partners—creative, experienced, and highly attentive to every detail.By integrating AI personalization and intelligent chatbots, the website now adapts to user behavior in real time, leading to a 35% increase in engagement and a 25% reduction in support queries."
Sneha Das
CEO, Ittisa
"Kriatix.ai completed the deliverables with excellence, often going the extra mile by suggesting AI-driven alternatives to our change requests. The workflow was seamless, with the team being timely and proactive in addressing every issue. They set realistic expectations, built intelligent automation into our processes, and delivered results with superb quality.Their AI chatbot integration not only streamlined support but also improved responsiveness, ensuring our users always received accurate and instant assistance."
Gururaj Mahale
Director of Growth Marketing, SYNERGOS
Frequently Asked Questions
What types of surveys can be created using this tool?
It supports feedback surveys, policy consultations, satisfaction surveys, opinion polls, and research questionnaires.
Can surveys be published in multiple languages?
Yes, surveys can be created and deployed in multiple regional and global languages.
Is citizen data secure?
Yes, the platform follows enterprise-grade security standards with controlled access and data protection.
Can survey results be exported?
Yes, results can be exported in formats such as CSV or PDF, or accessed via dashboards.
Can surveys be anonymous?
Yes, surveys can be configured for anonymous or authenticated responses.
Ready to Automate Smarter with Kriatix?
Build next-gen, AI-powered apps and workflows—faster, smarter, and tailored to your industry.
Get StartedRelated Products
