Multi Language Support Bot
Deliver Customer Support in Any Language — Automatically
Engage customers worldwide with AI-driven language detection and native-language responses, ensuring consistent support quality across regions.
See Multi-Language Support Bot In Action
The Multi-Language Support Bot by Kriatix detects customer language in real time and responds natively using AI translation and NLP models. It enables support teams to communicate in dozens of languages without human translation delays. With context-aware responses and cultural adaptation, it makes global support instant, inclusive, and cost-efficient.
🔹 Auto-detect language and reply instantly
🔹 Maintain context across translated conversations
🔹 Support agents and customers in 100 + languages
What Is the Multi-Language Support Bot?
The Multi-Language Support Bot is an AI assistant that bridges language barriers between customers and support agents. It uses real-time translation and semantic understanding to interpret messages and reply accurately in the user’s language. Unlike generic translators, it retains context, industry terminology, and tone, making communication feel natural and localized.
Who Is It For?
| Role | How They Benefit |
|---|---|
| Global Support Teams | Serve customers in their native languages instantly |
| D2C & E-commerce Brands | Expand international support without additional hiring |
| BPO Operations | Reduce dependency on language-specific agents |
| CX Leaders | Provide consistent service quality worldwide |
| Technology Integrators | Embed multi-language AI into existing support platforms |
Key Features
- Automatic language detection and translation
- AI context preservation for multi-turn conversations
- Support for text and voice interactions
- Integration with CRM and helpdesk systems
- Custom dictionary for industry or brand terminology
- Regional dialect adaptation for local accuracy
Benefits
- Expand global reach without extra staffing costs
- Improve first-response times in non-English markets
- Maintain accuracy and brand tone across languages
- Enhance accessibility and customer trust worldwide
- Reduce translation expenses and workflow friction
How It Works
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Connect your CRM or helpdesk system.
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Activate multi-language engine and select supported languages.
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Deploy bot on chat, email, or voice channels.
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AI auto-detects language and responds contextually.
Add-ons & Integrations
- Helpdesk: Freshdesk, Zendesk, Zoho Desk, Intercom
- Messaging: WhatsApp Business, Slack, MS Teams
- Translation APIs: Kriatix AI Translate, Google Cloud Translate
Deployment & Access
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- Cloud-based SaaS or on-prem solution
- Multi-tenant dashboard for global teams
- Secure data storage with regional compliance
What Our Partners Are Saying
"Company AI-powered interfaces have been praised for their usability ,Through exhaustive research and advanced automation, Kriatix made the application fluid, accessible, and future-ready for all users. The team adapted quickly to deliver complex AI-driven tasks and independently developed creative, detailed solutions. Their AI chatbot services stood out in particular — seamlessly integrating conversational AI that enhanced user engagement and streamlined support."
Amit Kumar
Co-Founder, Venture Transform Strategy Consulting LLP
"Kriatix.ai delivered the AI-powered application on time, leveraging Agile methodology to ensure flexibility and efficiency. The team conducted bi-weekly demos, keeping the project transparent and aligned with our goals. Using Jira, GitHub, and Slack, they maintained flawless communication and streamlined project management.Their integration of AI chatbots for real-time feedback loops accelerated our release cycle by nearly 25% and reduced manual validation efforts by 40%, resulting in a smoother, faster, and higher-quality delivery."
Sumit Kumar
CEO, HImalayan Basket Private Limiteds
"The AI-powered website delivered by Kriatix.ai is both visually appealing and high-performing they built a website that not only impressed us with its sleek design but also outperformed our expectations in speed and functionality. Their team worked as true partners—creative, experienced, and highly attentive to every detail.By integrating AI personalization and intelligent chatbots, the website now adapts to user behavior in real time, leading to a 35% increase in engagement and a 25% reduction in support queries."
Sneha Das
CEO, Ittisa
"Kriatix.ai completed the deliverables with excellence, often going the extra mile by suggesting AI-driven alternatives to our change requests. The workflow was seamless, with the team being timely and proactive in addressing every issue. They set realistic expectations, built intelligent automation into our processes, and delivered results with superb quality.Their AI chatbot integration not only streamlined support but also improved responsiveness, ensuring our users always received accurate and instant assistance."
Gururaj Mahale
Director of Growth Marketing, SYNERGOS
Frequently Asked Questions
1. How many languages does it support?
Over 100 languages including English, Spanish, Hindi, Arabic, French, Mandarin, and more.
2. Can it handle regional dialects or slang?
Yes. Its language model is trained on dialect variations and contextual phrasing.
3. Does it translate both sides of a chat?
Yes. It translates customer input and agent responses in real time.
4. Is translation secure for sensitive information?
Yes. All data is encrypted in transit and never stored without consent.
5. Can we add custom terminology for our industry?
Yes. You can upload glossaries or custom vocabulary for brand-specific accuracy.
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