Citizen Survey Builder
Design, Launch, and Analyze Citizen Surveys With Ease
Smart surveys for citizen feedback
See Citizen Survey Builder In Action
The Citizen Survey Builder by Kriatix is an AI-powered survey creation and analytics solution built for governments, public sector organizations, and civic bodies. It helps you design structured surveys, collect citizen feedback across channels, and turn responses into actionable insights that inform better policy and service decisions.
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What Is the Citizen Survey Builder?
The Citizen Survey Builder is a configurable platform that enables public organizations to create and deploy surveys for citizen feedback, public consultations, satisfaction studies, and opinion polling. It supports multiple question types, multilingual distribution, and real-time analytics—making large-scale citizen engagement simple and measurable.
Who Is It For?
| Role | How They Benefit |
|---|---|
| Government Departments | Collect structured citizen feedback for policy decisions |
| Municipal Corporations | Measure satisfaction across civic services |
| Smart City Teams | Run digital-first public consultations |
| Public Sector Agencies | Analyze trends and sentiment at scale |
| Research & Planning Teams | Generate data-backed insights for planning |
Key Features
- Survey builder with multiple question types
- Multi-language survey creation and distribution
- Web, mobile, and link-based survey sharing
- Real-time response tracking and dashboards
- Conditional logic and branching questions
- Data export for reporting and audits
- Role-based access and response controls
Benefits
- Capture authentic citizen feedback at scale
- Improve policy and service quality with data
- Increase participation through easy access
- Reduce manual survey processing efforts
- Ensure transparency and accountability
- Make informed decisions backed by insights
- How It Works
- Create Your Survey – Design questions and response formats
- Configure Logic – Add conditions, sections, and rules
- Publish & Share – Distribute via web, mobile, or messaging
- Collect Responses – Track submissions in real time
- Analyze Results – View dashboards, trends, and exports
Add-ons & Integrations
- Advanced Analytics & Visualization Dashboard
- Sentiment Analysis on Open-Ended Responses
- CRM & Case Management Integration
- WhatsApp, SMS, and Email Distribution
- Data Export to BI Tools
Deployment & Access
- Web and Mobile Interfaces
- Cloud-hosted or On-Premise Deployment
- Fully brandable for government and enterprise use
- Secure and compliant for public sector data
What Our Partners Are Saying
"Company AI-powered interfaces have been praised for their usability ,Through exhaustive research and advanced automation, Kriatix made the application fluid, accessible, and future-ready for all users. The team adapted quickly to deliver complex AI-driven tasks and independently developed creative, detailed solutions. Their AI chatbot services stood out in particular — seamlessly integrating conversational AI that enhanced user engagement and streamlined support."
Amit Kumar
Co-Founder, Venture Transform Strategy Consulting LLP
"Kriatix.ai delivered the AI-powered application on time, leveraging Agile methodology to ensure flexibility and efficiency. The team conducted bi-weekly demos, keeping the project transparent and aligned with our goals. Using Jira, GitHub, and Slack, they maintained flawless communication and streamlined project management.Their integration of AI chatbots for real-time feedback loops accelerated our release cycle by nearly 25% and reduced manual validation efforts by 40%, resulting in a smoother, faster, and higher-quality delivery."
Sumit Kumar
CEO, HImalayan Basket Private Limiteds
"The AI-powered website delivered by Kriatix.ai is both visually appealing and high-performing they built a website that not only impressed us with its sleek design but also outperformed our expectations in speed and functionality. Their team worked as true partners—creative, experienced, and highly attentive to every detail.By integrating AI personalization and intelligent chatbots, the website now adapts to user behavior in real time, leading to a 35% increase in engagement and a 25% reduction in support queries."
Sneha Das
CEO, Ittisa
"Kriatix.ai completed the deliverables with excellence, often going the extra mile by suggesting AI-driven alternatives to our change requests. The workflow was seamless, with the team being timely and proactive in addressing every issue. They set realistic expectations, built intelligent automation into our processes, and delivered results with superb quality.Their AI chatbot integration not only streamlined support but also improved responsiveness, ensuring our users always received accurate and instant assistance."
Gururaj Mahale
Director of Growth Marketing, SYNERGOS
Frequently Asked Questions
What types of surveys can be created using this tool?
You can create feedback surveys, satisfaction surveys, public consultations, opinion polls, and research questionnaires.
Does the survey builder support multiple languages?
Yes, surveys can be created and distributed in multiple languages to reach diverse citizen groups.
Can responses be analyzed in real time?
Yes, dashboards update in real time with response counts, trends, and insights.
Is citizen data stored securely?
Yes, the platform follows enterprise-grade security and access control standards.
Can survey data be exported for reporting?
Yes, responses can be exported for audits, reports, and further analysis.
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